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The Early Years Training Hub is part of The Big Initiative which is a multi-agency collaboration bringing together expert practitioners to provide exceptional resources free of charge :

Conflict Management Childminding
Conflict Management Childminding

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In every group of staff, there is always a person or group of people that seem to be the cause of conflict within the team. Before we get to shouting, let us take a step back and look at the whole picture, as there are usually two sides to every story.

This course will look at the policies and procedures you should have in place and the process and techniques you should adhere to resolve conflict.

The learning objectives for this course are as follows:

  1. To know the correct policies and procedures
  2. To know the process of conflict resolution
  3. To be aware of conflict management techniques

This course ensures your practice is in line with the requirements of the Childcare Act 2006 (the Act), as amended by the Children and Families Act 2014. It will also support your continuous professional development and enable you to keep well informed and up-to-date with current practice.

Should you wish to discuss your training needs based on the children in your care, please call 0800 774 787.

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Buy This Course
  • Course Badge
  • Course Certificate
  • Includes Extensive Handbook
  • Includes LOR – Learning Outcome Report
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